Where do you ship?
We currently ship to addresses in the United States.
How long does delivery take?
Orders are processed in 1–2 business days and usually arrive within 2–7 business days after that.
Why did my order arrive in more than one package?
Our products ship from different warehouses in the USA. If you order several items, they may arrive separately. You'll get tracking for each package.
How do I track my order?
We email you a tracking number as soon as your order ships. Tracking can take up to 24 hours to update.
What is your return policy?
You can return unused items in their original packaging within 30 days of delivery. Email us first and we'll send instructions. See our Refund Policy for details.
My item arrived damaged. What now?
Email us a photo within 7 days of delivery and we'll send a replacement or a full refund.
Can I change or cancel my order?
Contact us within 12 hours of placing your order. Once an order has shipped we can't change it, but you can return it.
How can I contact you?
Use our contact page or email info@northwildsupply.com. We reply Monday–Friday within one business day.